Special Servicer

Pooling and Servicing Agreements for CMBS Loans

Pooling and Servicing Agreements for CMBS Loans

Pooling and Servicing Agreements (PSAs) are highly detailed legal documents that define all aspects of a CMBS loan, including the rights and responsibilities of the borrower, the lender, the master servicer, the special servicer, and the CMBS investors.

What is a Master Servicer?

What is a Master Servicer?

CMBS loans are not serviced by the lender who issued the loan and are instead serviced by third-party entities referred to as master servicers. In many situations, the master servicer will assign the day-to-day servicing duties to another entity, known as a primary servicer.

What is a Special Servicer?

What is a Special Servicer?

Special servicers handle the servicing of CMBS loans before and during loan defaults-- but they don't always have the borrower's best interests in mind. A servicer may attempt to help the borrower achieve a loan modification, or, more commonly, they may attempt to repossess the property in order to make the CMBS investors whole.